SERVERS
Performance, capacity, and health are monitored around the clock. Issues addressed before they become outages.
NETWORK & INFRASTRUCTURE
Your team doesn't think about your network. Neither should you.
That's our job. The servers, devices, and connections that keep your business running are monitored and maintained continuously, so the only time you notice your network is when someone mentions how rarely it's a problem.
WHAT WE MONITOR AND MAINTAIN
Problems caught & resolved before your team notices anything
Every business runs on a layer of infrastructure that almost nobody thinks about until it fails: servers, workstations, network devices, internet connectivity, and the performance of all of it working together. When that layer is solid, it's invisible. When it's not, everything built on top of it suffers.
This is proactive issue resolution in practice: the gap between "something almost went wrong" and "something went wrong" is where our work happens. Most of it, your team never sees.
EVERY DEVICE, ACCOUNTED FOR
Unmanaged devices are security risks waiting to be discovered
Every laptop, desktop, and mobile device connected to your network is a potential entry point. Unpatched software, outdated operating systems, and devices nobody is tracking are some of the most common ways attackers get in.
LAPTOPS
DESKTOPS
MOBILE
CONNECTED HARDWARE
Every device on your network is patched, updated, and monitored as a matter of course. Nothing falls through the cracks because nothing is left unaccounted for.
REMOTE & HYBRID WORK
Hybrid and remote work have made network infrastructure more complex for every business; VPN access, cloud connectivity, and device management for people working from home, a client site, or the road all require ongoing configuration most internal teams aren't equipped to maintain.
We manage secure remote access the same way we manage everything else: continuously, and without your team having to think about it.
We manage secure remote access the same way we manage everything else: continuously, and without your team having to think about it.
INFRASTRUCTURE PLANNING
Every server, every device, every piece of infrastructure has a useful life and a point where the cost of keeping it running exceeds the cost of replacing it. Most businesses find out where that line is when something fails.
We track the infrastructure lifecycle as part of your quarterly roadmap. When a server is approaching end of life or a hardware refresh is coming, it's identified, budgeted, and planned for.
We track the infrastructure lifecycle as part of your quarterly roadmap. When a server is approaching end of life or a hardware refresh is coming, it's identified, budgeted, and planned for.
THE SECURITY ANGLE
Network security isn't a separate conversation from network management. Network segmentation limits how far a threat can spread if it gets in. Access controls determine who and what can reach which parts of your environment. Continuous monitoring means unusual activity is identified quickly, not discovered weeks later.
This is the same proactive discipline that keeps your network reliable, applied to keeping it secure.
This is the same proactive discipline that keeps your network reliable, applied to keeping it secure.
INCLUDED IN TOTAL CARE
The standard we maintain
Infrastructure management isn't something a Total Care client has to initiate. There's no ticket to file for routine monitoring, no request to submit for a device to get patched. It's included, it's continuous, and it's already happening.
Your network's reliability isn't something you manage. It's something we maintain in the background, every single day.
Your network's reliability isn't something you manage. It's something we maintain in the background, every single day.
How does your current infrastructure hold up?
Our free site assessment includes a review of your network, servers, and devices. We'll identify what's at risk, what's in good shape, and where the gaps are before they become problems.