A Total Care Proven Process Built Around Your Business
Every client moves through a structured onboarding and into a continuous cycle of quarterly reviews, road-mapping, and planning.
THE HT DIFFERENCE
Fully managed IT partnerships since 2001
For 25 years, our passion for solving problems and helping businesses with their technology needs has translated into partnerships built on networking, referrals, and doing good work.
We’ve always done whatever we can to take care of our clients, because our reputation is what helps us pursue that mission.We’re not a vendor you call when something breaks. We’re the partner who makes sure it doesn't.
We’ve always done whatever we can to take care of our clients, because our reputation is what helps us pursue that mission.We’re not a vendor you call when something breaks. We’re the partner who makes sure it doesn't.
WHAT MAKES US DIFFERENT
Total Care sets us apart
A lot of managed IT providers say the right things. The difference is whether there's a real process behind it, a real person accountable to it, and a track record long enough to prove it.
THE PROVEN PROCESS
What working with us looks like. From the first call to year five & beyond.
Every client who joins Total Care moves through the same proven path. Not because we're rigid, because we've learned exactly what it takes to get a business from where they are to a place where IT is no longer something they think about. Here's every step, from the client's perspective.
Steve Krasnick started Huntington Technology in 2001 because he believed businesses deserved better than what most IT companies were offering.
He'd spent a decade at IBM designing networks and working in systems engineering, then five years at Quicken Loans through the company's early growth. When a CTO role at a startup ran out of runway, a chance connection in computer networking consulting (and a nudge from his wife Jodie) turned into a business.
After bringing on his first client, he handled the sales, a trusted colleague handled the tech, and together they helped one Michigan business solve a problem. That was the model from day one: a problem to solve, not a product to sell. Some of those early clients are still with us.
Twenty-five years later the office hasn't moved far. Steve will tell you he's always been detail-oriented, a get-in-the-weeds problem solver. In this business that's not a flaw, it's a requirement. The details are where things go wrong, and once a client trusts us with their environment, we do whatever it takes to keep that trust.
A few years ago Steve formalized what had always been true about how Huntington operates. The team runs on EOS, a framework built around clarity, accountability, and doing what you say. It created a path for Tony and Will to take real ownership alongside Steve. The way we operate internally is the same way we show up for clients.
HOW WE OPERATE
The values behind the work
These aren't words on a wall. They're the standard we hold ourselves to, with each other and with every client.
HUMBLY CONFIDENT
No overpromising; we deliver with clarity and consistency.
Exigent Action
We take ownership and get it done right away.
Curious & Committed
We ask questions, learn continuously, and help you grow.
DOING THE RIGHT THING
We don’t avoid blame, communicate clearly, and focus on results.
Doing What We Say
We follow through and deliver consistently.
THE TEAM
The people accountable to your business
Steven Krasnick
Founder & President
Bio
Founded Huntington Technology in 2001 after a decade at IBM and five years at Quicken Loans. Engineering background from Michigan and Boston University. Still in the weeds — because the details are where things go wrong.
William Bluford
Vice President
Bio
William Bluford is Vice President of Huntington Technology and has held various roles with the company since its inception in 2001. He has a proven ability to solve complex technical and business problems, manage an enterprise network, server and telecom infrastructure and work collaboratively with business and technology staff.
Anthony Santacaterina
Director of Technical Operations
Bio
Joined in 2013 and has been building the operational engine of the business ever since. Based in Hartford, supporting both Detroit and Connecticut operations. If it touches service delivery, tools, standards, or how we scale without losing quality, Tony’s on top of it—or already done it.
Lana Hartley
Director of Fulfillment
Bio
Leads fulfillment and customer success — the operational heartbeat of the client experience. Manages quoting, purchasing, renewals, and the coordination that keeps client outcomes on track. Ten-plus years at Huntington. Known for being the person who makes sure the right things happen in the right order.
Jodie Krasnick
Director of Administration
Bio
Has been part of Huntington since the doors opened in 2001. Oversees finance, HR, marketing, and the operational details that keep a growing company stable and running on time. The source of client and team delight. The reason the team—and the office—are taken care of.
The HT Team
Behind every client engagement, is an entire team of ‘Do the Right Thing’ people. Keeping our clients running smoothly wouldn’t be possible without the tireless work of this talented group. Our values are the standard we hold ourselves to, with each other and with every client.
BRING US IN
We share what we know
William Bluford speaks on cybersecurity, AI adoption in growing businesses, compliance readiness, and technology strategy. If your organization, association, or event is looking for an industry-expert wihtout the vendor-pitch, we're worth a conversation.
Speaker InquiryCybersecurity for professional services firms
AI in the workplace: what's worth the risk and what isn't
Compliance readiness for legal, healthcare, and financial services
Building a technology strategy that grows with your business
WORK WITH US
We're always looking for people who take IT personally
Huntington has been built on people who care, about the work, about the clients, and about getting the technology right. If you're a Michigan-based IT professional who wants to work somewhere that runs with intention, holds ourselve's accountable, and treats the client relationship as the product, we want to hear from you.
SEE OPEN ROLESWe run on EOS. We invest in our people. And we don't lose good ones without a fight.
MICHIGAN-BASED • WE RUN ON EOS • CLIENT-FIRST CULTURE • OWNERSHIP MENTALITY
MICHIGAN-BASED • WE RUN ON EOS • CLIENT-FIRST CULTURE • OWNERSHIP MENTALITY
Ready to see what working with us looks like?
It starts with a free, on-site assessment, a conversation designed to show you exactly where your technology stands and whether Total Care is the right fit for your business.
GET A FREE IT ASSESSMENT