Metro Detroit’s Leading Provider of Outsourced IT Help Desk Support Services
With offices in Bingham Farms, MI and East Windsor, CT, we support businesses nationwide.
There are few things in the world more frustrating than technology issues, and in today’s business landscape, the ability to communicate, collaborate, and access data from anywhere is more crucial than ever. Increasingly, business owners are looking for remote IT solutions that can offer reliable 24-hour support without the hassles of a dedicated IT staff or in-house IT infrastructure.
The team at Huntington Technology has decades of combined experience in providing fast, reliable and effective help desk services to businesses in Metro Detroit and nationwide. Our goal is simple – we help clients understand their technology and leverage it to create an efficient and reliable work environment – whether you’re together in the office or spread out around the world. We help you achieve your business goals by ensuring that the IT support you need is always a quick phone call or email away.
With our experience and commitment to service, Huntington Technology provides honest, personalized 24/7 IT help desk support that allows business owners and their employees to run their businesses efficiently and with reduced overhead. As a business owner, it’s important to focus on your strengths and growing your business. Leave the technology to the pros.
24/7 Immediate, Personalized, Business-Minded IT Helpdesk
At any time of the day, in any part of the world, you can call Huntington Technology with network, cloud service, hardware and software issues. You will speak directly to a dedicated IT service technician who will deliver quick and personalized solutions with the goal of minimizing business costs. Our goal is to make your life easier.
Contact Huntington Technology now to discuss your outsourced IT needs.
What Can You Expect from Huntington’s Remote Helpdesk Support Services?
- Huntington is your first point of contact – via chat, phone, or email – for any technical assistance needs with 24/7 availability
- Our team will answer your questions, diagnose your problem, and find a solution utilizing remote diagnostic tools and our decades of training and experience
- Proactive off-site monitoring will ensure that your network and systems are operating efficiently and spot potential problems before they occur
- Our security experts will implement safeguards to protect your sensitive data and prevent any malicious activity that could hurt your business
- Detailed record and resolution logs will be kept to provide accurate and up-to-date information
Immediate Response & Fast IT Solutions for an Efficient Workplace
Huntington Technology understands that every moment you waste wrestling technology is a waste of your company resources. We provide you with 24/7 helpdesk support so that you can find solutions that return you to ‘business as usual’ as quickly as possible.
Why Choose Remote IT Help Desk Support?
The days of having an on-site, in-house IT team are in the past. Your technology is a crucial part of your business, and the need for flexibility and remote access to company data and resources in today’s business landscape is more important than ever. With remote IT support, you can feel confident that even wherever your employees are, they have access to world class support services that are responsive, effective, and reliable. The benefits don’t end there, remote IT help desk support also provides:
Reduced Costs: We can help you eliminate the need for in-house IT staff. By reducing the additional costs associated with having a dedicated IT department, you can provide your business with the IT support it needs at a significantly lower cost to your bottom line.
Increased Expertise: Does your in-house IT technician have some gaps in his knowledge? While hiring one in-house IT professional might seem like an affordable option, it will cost you in the long run. The team at Huntington has a wide range of backgrounds and experience; each member is engaged in continual education and certification so they are ready to help with your IT issues. With Huntington Technology’s IT Helpdesk Support services, you get access to the combined knowledge of a group of veteran IT professionals at a fraction of the cost.
Regular Maintenance & Updates: Are you being proactive with your systems and technology? Our IT Helpdesk goes beyond solving problems when they arise. We provide regularly scheduled maintenance so you can stay ahead of the curve. As your business evolves, it’s important to be able to rely on a remote IT service partner who can recommend changes based on a wealth of data and intimate knowledge of your existing infrastructure.
Remote Monitoring: Effective IT support goes beyond providing efficient and effective solutions to problems when they arise. Our IT services include advanced remote monitoring that allows us to preemptively mitigate potential disasters before they arise. The HT Watch system provides remote monitoring of all your systems and devices to spot issues before they become a major problem and affect your company efficiency.
Why Choose Huntington Technology for Your IT Helpdesk Support Service Needs?
The team at Huntington Technology is committed to being on the cutting-edge of the IT industry. When you partner with Huntington, you’re choosing a partner that offers responsive support, innovative technology and unrivaled expertise in the tools, systems, and software that drive our modern business world. From our offices in Bingham Farms, MI and East Windsor, CT, we support businesses of all sizes, all across the nation. For professional IT services in Detroit MI, Troy MI, Manchester CT, Springfield MA, Hartford CT – or anywhere in the nation – choose Huntington Technology.
